Legal
Effective Date: January 1, 2025
Welcome to Rootly. By downloading, installing, or using the Rootly: Hair Growth Tracker application ("App"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully. If you do not agree, do not use the App.
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These Terms constitute a legally binding agreement between you and Rootly ("we," "us," or "our"). By accessing or using the App, you confirm that you are at least 13 years old and have the legal capacity to enter into this agreement. If you do not agree with any part of these Terms, you must discontinue use immediately.
Rootly is a hair growth tracking application that allows users to:
Rootly is intended for personal, informational use only and does not constitute medical advice.
Rootly offers a premium subscription ("Rootly Pro") with the following plans:
We may offer a free trial period for new subscribers. At the end of the trial, your subscription will automatically begin and your payment method will be charged unless you cancel before the trial expires.
All purchases are processed through Apple. Refund requests must be submitted directly to Apple in accordance with their refund policy.
You retain ownership of any content you submit to Rootly, including progress photos and log entries ("User Content"). By submitting User Content, you grant us a limited license to store and display it solely for the purpose of providing the service to you.
Your progress photos are stored privately and are only visible to you. We will never use your photos for advertising, share them with third parties, or use them to train AI models.
You agree not to submit content that is unlawful, harmful, or violates the rights of others.
You agree not to:
Rootly is not a medical application. The content, tracking tools, and information provided are for informational and personal use only. Nothing in the App constitutes medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any hair loss, scalp conditions, or medication use.
All content, features, and functionality of the App, including but not limited to the design, graphics, text, and code, are owned by Rootly and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written permission. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes only.
The App integrates with third-party services including Supabase, RevenueCat, Apple, and Google. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices of third-party services.
By using Rootly, you consent to receive electronic communications from us, including notifications, account updates, and service-related messages. These communications are part of the service and you agree that any agreements, notices, or disclosures provided electronically satisfy any legal requirement that such communications be in writing.
There may be information in the App that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
The App is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components.
To the fullest extent permitted by law, Rootly shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, loss of data, or other damages arising out of or related to your use of the App, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of these Terms shall not exceed the amount you paid us in the twelve months prior to the claim.
You agree to defend, indemnify, and hold harmless Rootly and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the App, your User Content, or your violation of these Terms.
Any dispute arising out of or relating to these Terms or the App shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved informally, it shall be submitted to binding arbitration in the State of New York under the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit or class-wide arbitration.
If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (800) 952-5210.
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
We may suspend or terminate your access to the App at any time, with or without cause, and with or without notice. Upon termination, your right to use the App will immediately cease. You may delete your account at any time by contacting us at the email below.
We may update these Terms from time to time. We will notify you of significant changes by updating the Effective Date at the top of this page. Continued use of the App after changes constitutes your acceptance of the updated Terms.
If you have any questions about these Terms, please reach out: